Corning is the world leader in specialty glass and ceramics, creating and
manufacturing keystone components that enable high-technology systems.
Corning’s history is filled with breakthrough technologies that have played an
important role in the way the world works. We thrive on solving difficult,
commercially relevant problems through an innovative and collaborative
research and development process. Corning succeeds through sustained
investment in R&D;, more than 160 years of materials science and process
engineering knowledge, and a distinctive collaborative culture. Corning Cable
Systems is a leading manufacturer of fiber optic and copper communications
system solutions for voice, data and video network applications worldwide.
Corning Cable Systems is wholly owned by Corning Incorporated. Corning Cable
Systems offers the broadest range of end-to-end fiber optic and copper product
solutions for customers' telecommunications networks. Our customer-focused
solutions include cables, connectors, and related hardware, and network
services that include network design, project management, installation and
maintenance, equipment rental and training programs. To know more about
Corning Cable Systems, visit us at: http://www.corning.com/cablesystems Scope
of Position (i.e. projects involved with and role within group): Lead projects
to strengthen the Product Quality Architecture within the plant. Drive efforts
to support customer complaints and drive the implementation of effective
corrective actions. Support PQA certification initiatives for the plant and
lead projects to meet those goals. Provide support for daily quality product
dispositions for all plant processes. Day to Day Responsibilities: Responsible
for making product disposition decisions to ensure customer requirements and
expectations are met.  These dispositions may require interpretation of
unclear or unspecified customer requirements and expectations as well as
appropriate data analysis. This support includes understanding internal and
external customers’ stated and implied needs as well as ensuring their
expectations are met every time by monitoring, maintaining, supporting and
continuously improving plant quality systems. Assist in researching customer
complaints and product returns to determine root cause as well as corrective
and preventative actions. Track and report on critical quality metrics.  Alert
appropriate levels to trends and critical quality issues. Interface with
various levels of plant and division management regarding quality and quality-
related issues (Product Line Management, Engineering, Sales, Customer Service,
Scheduling, Production, Inter-Plant, Inter-Division).  This includes working
closely with Product Line Management to establish plant quality parameters
based on customer expectations and specifications. Lead Product Quality
Technicians in evaluation and disposition of rejected product through the use
of engineering and/or knowledge, customer requirements, and industry
standards.  Provide statistical analysis and support to engineering and
production as related to quality issues, product parameters, process changes,
and new product qualification. Contribute to improvement teams to identify and
implement process improvements. Projects involved with: Primary engineering
support for product disposition and customer returns for one of the plant’s
main product lines as well as supporting the Product Quality Architecture
infrastructure Lead and support projects to strengthen and automate the
plant’s Product Quality Architecture. These projects could include
improvements in negative flow management, material setup verification, the
process of implementing new process/product changes, and process setup
verification.  These would be done using a Six Sigma or similar management
philosophy Lead continuous improvement projects that proactively address
identified system weaknesses and support the organization’s drive to be the
low cost cable producer. Set and drive implementation of quality requirements
for new product designs/transfers to ensure they are capable of meeting
customer specifications and production requirements.  This includes
establishing requirements for new product demonstration test plans and
analyzing the results with respect to customer, production, and product
quality architecture requirements. Travel Requirements (please note if
international): Negligible (10% or less); International travel potential for
interactions with other divisional facilities Hours of work/work schedule
/flex-time: Generally Mon through Fri, 8am to 5pm.  Will be expected to attend
off shift meetings or events. Job Title: Quality Engineer Reference Number:
171782 Required Education: Bachelor of Science in Engineering or equivalent
technical experience Required Years and Area of Experience: Minimum of 2 years
of experience in a technical, quality, or manufacturing role Required Skills:
Solid analytical and problem solving skills including the ability to develop
and use database queries Excellent organizational skills Methodical, data-
based decision-making skills with the ability to use this data in proactively
finding solutions Understanding of basic statistical and data analysis
concepts Good working knowledge of Microsoft Office (Word, Excel, Powerpoint,
Access) Desired Skills: Fiber Optic Cable and/or Hardware product knowledge is
desired, but not required Project management experience would also be a plus
Six Sigma training.  A Green or Black Belt certification would be preferred
Statistical Process Control Experience with ISO 9001 or similar certification
process Soft Skills : Good written and verbal communications skills Ability to
influence other groups in the organization to reach a common goal